Director of Campus Operations

Elmira College is a private liberal arts college located in the Finger Lakes region of New York. Elmira College was the first college to offer a comprehensive curriculum for women, and is home to the Center for Mark Twain Studies. We are seeking a Director of Campus Operations. This is a full-time, exempt role reporting to the Vice President of Finance and Administration.

The Director of Campus Operations manages the physical campus, daily infrastructure, administrative services, and safety systems that keep Elmira College running smoothly. Areas of oversight include:

Facilities & Maintenance: Oversees building maintenance, repairs, custodial services, grounds, and capital improvement or construction projects.

Safety, Campus Security & Compliance: Ensures adherence to fire codes, building safety regulations, environmental health standards, and local/state inspections. Works closely with campus safety leadership to maintain a secure environment.

Budget & Resource Management: Manages budgets across all areas of oversight, including utility tracking and energy conservation programs.

Campus Retail & Services: Directs the operational and financial performance of the post office and bookstore, including inventory management, vendor contracts, service delivery, and staffing.

External Events & Catering Operations: Oversees the logistics, booking, and operational support for external events and facility rentals. This includes managing the institutional relationship and performance contract with Parkhurst Dining to ensure high-quality catering, daily student dining services, and seamless execution of campus hospitality.

Fleet & College Vehicle Management: Directs the procurement, maintenance, safety inspections, and scheduling of all college-owned vehicles and golf carts. This includes enforcing campus driving policies, managing fuel programs, and ensuring the fleet is safe and readily available for academic, athletic, and administrative travel.

Information Technology Infrastructure: Oversees campus-wide IT strategy and operations, including network infrastructure, cybersecurity protocols, and hardware/software procurement. This includes managing helpdesk services, coordinating classroom technology upgrades, and ensuring robust, reliable digital connectivity for all student, faculty, and administrative systems.

ESSENTIAL FUNCTIONS

• Provides leadership and strategic direction for facilities, maintenance, and custodial services;
• Supervises the IT support services director(s), ensuring timely delivery and prioritization of services;
• Supervises and implements staffing and training plans for campus operations directors and personnel;
• Develops, implements, and administers policies and procedures for external event reservations, college vans and vehicle usage, the campus store and all retail operations, college properties, and the post office;
• Manages contracts for campus operations vendors, including college food services and catering;
• Reviews and monitors vendor compliance, certificates of insurance (COI), and indemnification for campus auxiliary services and vehicle usage; reviews insurance renewals, solicits RFPs, and provides corresponding reporting;
• Provides oversight for the Office of Campus Safety and its director;
• Serves as a Campus Security Authority (CSA) and ensures that the Director of Campus Safety compiles data accurately for the Annual Security Report in compliance with the Clery Act;
• Monitors, tracks, and reconciles the operational budgets for assigned departments;
• Supervises the Administrative Assistant for Finance and Administration/Buildings and Grounds;
• Ensures compliance with local, state, and federal laws and regulations pertaining to campus operations;
• Establishes a centralized record-keeping system for receiving requests and deploying services for campus operations, such as maintenance, housekeeping, facility improvements, rental properties, and vehicle usage;
• Coordinates with professional firms and contractors that provide or evaluate the scope of campus projects, and recommends contracted services;
• Participates in the development of long- and short-range campus operations plans;
• Serves on the Sustainability Committee and consults on sustainable practices, energy conservation programs, and various means of reducing operational costs;
• Serves on the Safety Committee and provides effective emergency or crisis response in matters related to campus facilities and operations, in collaboration with the Campus Safety Committee;
• Participates in Workers’ Compensation meetings, inspections, walkthroughs, and annual gap planning;
• Participates in professional development to keep current with changing codes and compliance requirements;
• Establishes and maintains operational policies and procedures;
• Participates in faculty and College committees;
• Represents the College internally and externally.

QUALIFICATIONS

• Bachelor’s degree preferred, or equivalent work experience in business, facilities, or IT operations;
• At least five years of progressively responsible work experience in operations or facilities management;
• Proficiency with Microsoft Office Suite;
• Ability to coordinate a large number of diverse departments and prioritize tasks and projects for the maintenance and operation of the campus infrastructure; and
• Demonstrated experience serving at a supervisory or managerial level.

WORK LOCATION: 100% on-campus role, 1 Park Place, Elmira, NY 14901

COMPENSATION: $78,000 - $85,000

BENEFITS: This position is compensated beyond base salary through our total rewards packages that includes (but is not limited to): Medical, prescription drug, vision, dental, life, and short- and long-term disability options, generous paid time off, including vacation, sick, and holiday time, tuition remission, paid family leave, employee assistance program, and other benefits.

STATUS: Exempt

TO APPLY:
Interested candidates should submit a letter of interest and resume to hr@elmira.edu.

If you require alternative methods of application or screening, please contact the Office of Human Resources directly by emailing hr@elmira.edu, or by calling 607-735-1810.

Applicants must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of employment visas at this time.

APPLICATION DEADLINE: Open until filled

Elmira College is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, ancestry, political affiliation, sexual orientation, gender identity or expression, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factors.