Community Coordinator

Elmira College is a private liberal arts College located in the Finger Lakes region of New York. Elmira College was the first college to offer a comprehensive curriculum for women and is the home for the Mark Twain Studies. We are seeking a Community Coordinator to join the Residence Life team.

The Community Coordinator is a live-in professional with the responsibility for the administration, programming, operation, and crisis management of two or more student residence halls, housing between 100 to 500 undergraduate students. As part of a 24-hour on-call duty rotation, the Community Coordinator supervises a team of undergraduate Resident Assistants, coordinates special projects, and collaborates with Campus Life staff and other departments to provide comprehensive services to students. This is a full-time, 10-month position reporting to the Associate Dean of Students.

ESSENTIAL DUTIES:

Community Development and Programming

• Foster an inclusive residence hall environment that supports academic excellence, student development, and community responsibility.
• Communicate residents' rights and responsibilities during the initial hall meeting and follow-up as needed.
• Promote a positive living environment conducive to study, rest, and mutual respect.
• Initiate regular communication with residents.
• Oversee the planning, implementation, and evaluation of community programming with a team of 5-16 Resident Assistants.
• Coordinate and participate in hall programs addressing the needs, interests, and concerns of residents.
• Host at least one campus-wide program each term focused on student development and holistic education.

Supervision Responsibilities

• Train, supervise, support, and evaluate a team of 9-15 Resident Assistants.
• Conduct weekly Resident Assistant staff meetings.
• Meet with each Resident Assistant bi-weekly for performance evaluations.
• Perform regular walk-through inspections of residence halls at least once a week.
• Report maintenance and housekeeping issues, following up to ensure timely resolution.
• Maintain accurate records related to building concerns, including damage investigations and inventory management.
• Oversee fire drill evacuations, alarms, and emergencies while ensuring proper fire safety protocols are maintained.
• Maintain up-to-date rosters of residents and coordinate room changes within residence halls.

Crisis and Conflict Management

• Respond to residents’ health, safety, and emotional crises, providing support and ensuring confidentiality.
• Refer students to appropriate College resources as necessary.
• Demonstrate accessibility and responsiveness to students' personal, academic, and emotional needs.
• Participate in the campus duty rotation, providing on-call crisis management.
• Serve on the Conduct Committee, engaging in the student judicial process, including interviews and communication of judicial outcomes.

QUALIFICATIONS:

• A bachelor’s degree is required; a Master's Degree is preferred.
• 1-3 years of administrative experience in residence life, student activities, first year and/or multicultural programming, including student worker experience.
• Excellent written and verbal communication skills.
• Proficient computer skills including Microsoft Word, Excel, Google Docs, and Google Drive. Experience with Maxient, Jenzabar, and Navigate is a plus.
• Strong training and presentation skills.
• Ability to advocate for students within and outside the College community.
• Demonstrated discretion, good judgment, and the ability to maintain confidentiality.

WORK LOCATION: On-campus (residence hall). The position includes a private semi-furnished apartment with internet access and on-site laundry facilities.

WORKING CONDITIONS:

• Work is primarily performed in an office environment with some physical mobility required (walking, climbing stairs, and exposure to outdoor weather).
• Frequent evening and weekend responsibilities, especially during the academic year.

COMPENSATION: A base salary of $42,327.20 plus free on-campus housing and flex meal plan for on-campus dining.

This position is benefit eligible.

STATUS: Full-time, Exempt, 10-month

TO APPLY: Interested candidates should submit a letter of interest and resume to personnel@elmira.edu, or by fax to 607-735-1701.

If you require alternative methods of application or screening, please contact the Office of Human Resources directly by emailing hr@elmira.edu, or by calling 607-735-1810.

Applicants must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of employment visas at this time.

APPLICATION DEADLINE: Open until filled

Elmira College is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, ancestry, political affiliation, sexual orientation, gender identity or expression, marital status, disability and genetic information, age, membership in an employee organization or other non-merit factors.