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Dr. Katelyn Witham is the kind of person who can’t rest when someone is having trouble with their hearing. The mere mention that someone isn’t wearing their hearing aids causes the audiologist to jump into action.
“Often, people come to me unhappy with their hearing aids. There are “kitchen-drawer” hearing aids everywhere,” she laughed.
When she meets a patient who isn’t wearing their prescribed device, she works out the problem and finds solutions.
“Most commonly, they don’t fit.”
So, Witham takes measurements and offers the patient a better, more comfortable solution. She then encourages patients to circle back with her. She does not want them to leave the aid in a drawer somewhere.
Her patient focus and dedication to follow-up care are partly what led the energetic audiologist to Elmira College as a new Assistant Professor of Practice for the Communications Sciences and Disorders program.
In her role, she’s leading the hearing portion of EC’s Speech and Hearing Clinic, an on-campus clinic that’s open to the EC and greater Twin Tiers communities.
“There’s a lot of room to increase hearing health in this area,” she explained. “There are many hearing aid clinics, but not all have Doctors of Audiology.”
The other element that brought her here is the students.
“Here, I am able to teach students and shape them as professionals,” she shared. “There is often too much focus on the hearing devices, which are only as good as the hearing programmer.”
Witham is excited to share her interests with her students while providing expert care to the community.
Her expertise extends beyond device fitting. She’s trained in auditory processing disorders, where a person can hear sounds but the brain struggles to make sense of them. She also provides tinnitus care and vertigo treatment.
“There isn’t anyone in the area that tests a patient complaining of dizziness for the most common cause, which is benign paroxysmal positional vertigo (BPPV),” she said. “That’s when crystals in the inner ear get out of place. It’s what causes the dizziness. The treatment is relatively simple, and primary care doctors can do it, but it isn’t their specialty.”
“I find where the crystals are out of place and get them back in place on the first go,” she boasted.
At the Hearing Clinic, Witham enjoys how her students get clinical experience that also offers the community another option for care. To help more people, Witham and the students have attended area events and collaborated with organizations to provide free hearing tests on location.
For example, Witham and her students conducted free tests at Appleridge Senior Living and during the inaugural Southern Tier Healthcare Expo, hosted by Corning Incorporated and Lake Erie College of Osteopathic Medicine (LECOM) in Elmira.
“The students are always supervised, but they get to conduct hearing tests and get their hands on hearing devices that aren’t working for a patient. They learn how to clean and adjust the devices.
While Witham is helping to sharpen the students’ skills, she has found they are helping to sharpen hers.
“The students ask questions about things I forget that not everybody knows already. It reminds me that I need to explain more to them and to the patients,” she shared.
Together, Witham and her students are expanding access to hearing care across the region. It’s the kind of work that turns a campus clinic into a community lifeline — and Witham is determined to make sure anyone who walks through the door leaves truly heard.
If you or someone you know could benefit from the services at the Speech and Hearing Clinic, learn more here. If you’re interested in learning more about EC’s Communication Science and Disorders program, explore this page.
